Privacy Policy

Last updated: March 27, 2026

1. Introduction

RavTrader ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website (ravtrader.io) and platform.

2. Information We Collect

Account Information

• Email address (for account creation and communications)
• Username (for platform identification)
• Encrypted password (bcrypt hashed, never stored in plaintext)

Trading Information

• Exchange API keys (trade-only permissions, encrypted at rest)
• Trading preferences (leverage, position size, risk settings)
• Signal interaction data (which signals you view or execute)

Technical Information

• IP address, browser type, device information
• Usage data via Google Analytics 4 and Microsoft Clarity
• Cookies for session management and preferences

3. How We Use Your Data

• To provide and maintain our trading platform
• To execute trades on your behalf via connected exchange APIs
• To send you trading notifications and performance updates
• To improve our AI signal engine and platform features
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures:

• Non-Custodial Architecture: We never have access to your exchange funds. API keys are configured with trade-only permissions — no withdrawal access.
• Encryption: All API keys are encrypted at rest. Passwords are bcrypt hashed.
• HTTPS: All data transmitted via TLS/SSL encryption.
• Server Security: Nginx hardened configuration with firewall rules.

5. Third-Party Services

• Google Analytics 4: Website usage analytics (anonymized)
• Microsoft Clarity: Session replay and heatmaps (anonymized)
• Exchange APIs: DarkEx, BingX (for trade execution)

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Export your data in a portable format
• Lodge a complaint with a data protection authority

7. Data Retention

We retain your data for as long as your account is active. You can request deletion at any time by contacting [email protected].

8. Cookies

We use essential cookies for session management and optional analytics cookies. You can disable cookies in your browser settings.

9. Contact

For privacy-related inquiries: [email protected]