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Privacy Policy

Last Updated: March 17, 2026 • Effective Date: March 1, 2026

1. Introduction

RAVTrader ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, Chrome extension, and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, Darkex UID, and encrypted password hash.
  • Trading Preferences: Preferred trading pairs, leverage settings, risk management parameters.
  • API Credentials: Darkex API keys (stored securely, never logged or exposed).
  • Affiliate/Referral Codes: Referral codes used during registration.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, session duration, and interaction patterns.
  • Device Information: Browser type, operating system, screen resolution.
  • Log Data: IP address, access times, and referring URLs.
  • Trading Metrics: Position history, PnL data, signal interaction logs (for performance analytics).

3. How We Use Your Information

  • Service Delivery: To operate, maintain, and improve the Platform.
  • Account Management: To create, verify, and manage your user account.
  • Trading Operations: To execute trades and manage positions on your behalf via API.
  • Communications: To send verification emails, account notices, and support responses.
  • Analytics: To analyze usage trends, optimize performance, and improve signal accuracy.
  • Security: To detect fraud, abuse, and unauthorized access.

4. Data Storage & Security

  • Encryption: All passwords are hashed using bcrypt. API keys are encrypted at rest.
  • Transport Security: All communications use TLS/SSL encryption.
  • Access Control: API credentials are proxied through our secure backend — never exposed to the client.
  • Data Isolation: User data is logically separated and access-controlled.
  • Regular Audits: We conduct periodic security reviews of our infrastructure.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share data only:

  • With your explicit consent.
  • With trusted service providers under strict confidentiality agreements.
  • When required by law, court order, or governmental request.
  • To protect the rights, safety, or property of RAVTrader or its users.

6. Cookies & Local Storage

We use minimal cookies and local storage for essential functionality (authentication, preferences, local position data). We do not use third-party advertising trackers.

7. Your Rights

You may request access, correction, deletion, or portability of your personal data by contacting [email protected].

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

Email: [email protected]
Discord: discord.com/invite/RAVTRADER